Please read the conditions of travel as your booking is subject to the terms & conditions listed below. A contract is entered into once your travel agent or Globotours receives your deposit and we accept and confirm the booking. Please note that travel arrangements are not confirmed until stated so in writing by Globotours. Payment of any monies constitutes acceptance and understanding of Globotours’ Terms & Conditions as laid out below, as listed on our website and in our pre-travel documentation.
GENERAL INFORMATION & CONDITIONS
When making a reservation, you must ensure that your name (and the name of any person(s) for whom you are making a reservation) matches exactly the name as it appears on your (or the person(s) for whom you are making the booking’s) passport. Online reservations made through our website require a 90-day advance booking.
A non-refundable deposit is required to confirm your reservation, which will be applied towards the cost of your package.
For most packages, the standard deposit is $300 per person, but some packages and/or specific departure dates (especially during holiday periods) may require a larger deposit; please check the package page.
Reservation will be subject to cancellation if the deposit is not received by Globotours within 7 days after booking the reservation.
Book with Confidence program for online reservations through Globotours’s website: Deposit is refundable for cancellations received within seven days of making your reservation.
The final payment of the total tour fare is due 75 days prior to your departure date. If your payment is not received by the due date, the reservation will be subject to cancellation and the deposit will be forfeited. The full payment deadline may vary based on seasonality. Air and Cruise Packages, Special Instant Purchase Airfare, Customized packages, Special Promotions, and Deals may require earlier payment as stated on your invoice/confirmation.
For new reservations made less than 75 days prior to departure, a $50.00 per person administrative handling fee will be assessed for all tours. Reservations will be taken only with full payment. Late bookings are subject to availability and may incur additional charges assessed by suppliers.
The following fees will be assessed per person accordingly when you cancel your reservation:
- More than 75 days prior to departure: A non-refundable deposit will be retained*.
- 74 to 60 days before departure: $400.00* per person
- 59 to 30 days before departure: $500.00* per person
- 29 to 16 days before departure: $600.00* per person
- 15 days to 8 days before departure: $1,000.00* per person
- 7 days or less prior to departure and no shows on the day of departure: 100% forfeiture of the tour price per person
*Plus any additional charges assessed by land suppliers, hotels, rail, and airlines, in addition to any revision fees.
After departure, any unused portions of any tour itinerary, including hotel accommodations, sightseeing tours, airport transfers, meals, extra hotel nights, airfare, or other items included in the tour, are non-refundable.
Groupon Getaways and Living Social Voucher Promotions: Upon confirmation of your reservation, vouchers will be considered used and 100% non-refundable.
Medical reasons are not accepted as proof to waive cancellation penalties.
Written notice of cancellation must be received by Globotours either by mail, fax, or email. Oral cancellation by phone will not be accepted.
In addition to the above stated cancellation charges, if tickets for airlines, cruises or trains have already been issued or final confirmation has been received at the time of cancellation (regardless of the number of days prior to departure), the traveler will be assessed an additional airline, cruise line, or train cancellation penalty and service charge pursuant to the supplier’s rules and regulations.
Globotours reserves the right to issue airline tickets immediately upon receipt of your tour deposit. All airline tickets are non-refundable once confirmed.
In the event of cancellation by your travel companion or roommate, you are responsible for the additional resultant single supplement.
TRAVEL PROTECTION PLAN
Now’s the time to consider purchasing a travel protection plan to protect your travel investment. For more information on the available plans or to enroll, click here to enroll online or contact Travelex Insurance Services at 800-228-9792 and reference location number 05-0012.
Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company (formerly known as Stonewall Insurance Company), 1314 Douglas Street, Suite 1400, Omaha, NE 68102. 11.17 W20
TOUR FARE INCLUDES: (FARE IS IN US DOLLARS, PER PERSON, BASED ON DOUBLE OCCUPANCY)
Land/Cruise Only Package
Passengers that elect to purchase land/cruise only packages are responsible for ALL air segments. Please review the itinerary carefully, paying special attention to the arrival and departure dates, and plan your own air itinerary accordingly.
Special airfares from your hometown are available with the purchase of these tour packages. Please check our website for up-to-date offers. Offered airfare prices are good only with the concurrent purchase of these tour packages. 75-day advance purchase is required at the offered prices.
Please see your chosen itinerary for arrival and departure cities.
Land Only passengers are responsible for arrival transfer (to the hotel) and departure transfer (from the hotel).
Passengers that elect to purchase an air package along with the land/cruise tour package, a round-trip international economy class air ticket from the gateway city will be included with the tour. Gateway cities are Los Angeles, San Francisco and New York. Passengers that elect to purchase their own US domestic add-on air to the gateway city do so at their own risk; Globotours reserves the right to change international airline and will promptly notify passengers of any such change. Air carrier and routing are at the discretion of Globotours. All airline tickets are non-refundable once confirmed. Some airfares may not be eligible for Frequent Flyer Mileage credit. Advertised airfare does not include any seat assignment fee (if applicable). Select airlines may charge a fee for pre-assigned seat selection. To request an advanced seat assignment, travelers are advised to contact the airline and arrange payment (if any) directly with the airline.
Hotel accommodations are based on two adults sharing one room with two twin beds, double occupancy. Triple room accommodations are allowed on some of our tour programs and are subject to availability upon request. A solo traveler or customer who occupies his/her own room is required to pay a single room rate. Single room is subject to availability upon request.
When the hotel listed in the tour is not available, a similar category hotel will be substituted without prior notice.
Hotel rates may not be eligible for Hotel Rewards Program.
– Hotel check-in time is after 3:00 pm on the arrival day of the tour.
– Hotel check-out time is 11:00 am on the last day of the tour.
Meals will be provided in hotels, local restaurants, or onboard the cruise or flights as specified in the itinerary.
While the sightseeing program is specified in the itinerary, its final arrangement will be determined by the local tour escort based on local circumstances which are beyond the control of Globotours, such as weather, delay or cancel of flight, acts of God, dangers, incidents at sea, fire, break down in machinery or equipment, acts of government or authorities and wars under local condition. However, we will adhere to the original itinerary as accurately as possible.
All necessary main entrance fees for the programs or places mentioned in the itinerary will be included.
TOUR FARE DOES NOT INCLUDE
Round-trip airfare from your hometown (for Land Only Packages) or round-trip airfare from your hometown to the gateway city (for Land with Air Packages); meals not mentioned in the itinerary; insurance premiums; charges arising from deviation; any expenses due to delay or changes of schedule, overbooking of accommodations, default of any third parties, sickness, weather, strike, acts of God, acts of terrorism, force majeure, acts of government’s civil disturbances, war, quarantine, customs regulations, epidemics, criminal activity or for any other cause beyond Globotours’ control; any personal charges such as passport and visa fees, excess baggage charges, phone bills, postage, laundry, drinks, etc.
Unused Tour Features
Any unused tour features, either on air or ground transportation or for land arrangements, including but not limited to optional excursions, tours, meals, hotel accommodations, and upgrades, are non-refundable, non-transferable, and non-exchangeable.
All tour prices are in US dollars. When the total number of tour members should fall below ten persons, Globotours reserves the right to cancel the tour. Promotional codes cannot be combined with any other promotional offers and/or Groupon Getaways /Living Social vouchers.
Your tour price is guaranteed once Globotours has received your full payment. Only flight schedule changes that require additional nights and cost to be added to the package will result in an assessment for each passenger.
Some of our Tours incorporate active elements such as ingress and egress from buses and vessels, walking long distances, or sightseeing; you are responsible for familiarizing yourself with the level of activity that will be involved in your Tour. You must disclose at the time of booking (or at such later time when you become aware of such a condition) any existing physical or mental illness, disability, pregnancy or any other condition which may create a health hazard for yourself or others during the Tour or for which you may require medical attention or special accommodation during the Tour. We will make reasonable efforts to accommodate your needs, but you must notify us at the time of booking for a determination of what assistance we can reasonably provide. We regret that we cannot accommodate you if you have special needs for ordinary daily activities, such as walking and dining. In no instance will our Suppliers or we physically lift or assist you onto or off any vehicles. If we cannot accommodate your special needs, you must be accompanied by a companion who will be responsible for independently providing the needed assistance. Globotours recommends that travelers be in good health. Please consult your physician regarding your medical condition and ability to travel long distances. Globotours will make reasonable efforts to accommodate the special needs of disabled participants but is not responsible for any denial of services by carriers, hotels, restaurants, or other suppliers.
We reserve the right to decline acceptance of anyone we consider unsuitable due to fitness level. We also reserve the right to remove you from the Tour, at your own expense, if your condition is such that it could create a hazard to you or others or otherwise impact the enjoyment of other passengers.
You are responsible for respecting the authority and following the Tour Guide’s directions and the countries’ laws on your Itinerary during a Tour. We may exclude you from participating in all or any part of the Tour if, at our sole discretion, your condition or behavior renders you unfit for the Tour or unfit for continuation once the Tour has begun. Unfitness may include, without limitation, any behavior that, regardless of its cause, is inappropriate or offensive, interferes with the delivery of Tour services, or may constitute a hazard or embarrassment. In such case, our liability shall be strictly limited to a refund of the recoverable cost of any unused portion of the Tour. Should you decide for any reason not to participate in certain parts of the Tour or use certain goods included in the Tour, no refunds will be made for those unused parts of the Tour or goods.
You agree to indemnify and hold us harmless from and against any costs, damages, losses or liabilities arising out of (a) the actions or omissions of any minors traveling with you and (b) if you checked the box indicating that you are signing on behalf of yourself and your traveling companions, your companions’ claims that you were not authorized to agree to this Participant Agreement on their behalf.
Baggage is at the owner’s risk throughout. Globotours is not responsible for loss, theft, damage or delay to passengers’ luggage. Globotours assumes no liability of loss or damage to baggage or delay of baggage in transit to and from a Tour or while on a Tour. Always check with the appropriate airline for the latest regulations for up-to-date baggage allowance restrictions. Baggage allowance varies by airline and is subject to change at any time. Some airlines may impose additional charges if you choose to check in any baggage. The baggage allowance on China or overseas internal flights may vary from that on international flights. Excess baggage charges and insurance are the owner’s responsibility. Please contact your airline or refer to its website for detailed information regarding your airline’s checked baggage policies prior to departure.
Any deviation to your itinerary (including but not limited to early departure or late return) is subject to availability. In addition to any airline(s), hotel(s), relevant supplier(s), or transfer surcharge(s), you will be charged a minimum deviation fee of $60 per person for any deviation from the tour.
In general, all travel documents will be sent to you approximately 21 days prior to departure via 2nd-day priority mail or via email. Overnight delivery can be arranged at an additional cost. If we obtain an entry visa for you, the passport will be sent with the travel documents.
A $75.00 per person fee for each revision, including addition or deletion of services, will be assessed for any changes in air and/or land arrangements (plus supplier’s penalties). Traveler names on a reservation cannot be changed or switched from one individual to another. No changes are permitted after a reservation is paid in full.
A change in departure date or from one tour to another after your original reservation has been processed is considered a canceled trip, and cancellation fees will apply.
All passengers must be in possession of a valid passport required for entry, departure, and travel through each destination along the itinerary of the tour. All passports must be valid for at least six months past the return date of your trip. Your passport must have enough blank pages (excluding amendment pages) available for entry and exit stamps issued when entering and exiting immigration points. For non-US passport holders, please consult with your local embassy or consulate.
It is the responsibility of travelers to obtain proper visas in a timely manner prior to the trip departure date. For non-US passport holders, please consult with the relevant embassies directly regarding visa requirements. The customer accepts full responsibility for obtaining all necessary documents, visas, and permits prior to the tour departure and is solely responsible for any adverse consequences resulting from missing proper documentation. Other requirements and fees may be applicable for non-US passport holders. Please consult with the consulate of the country you are visiting.
If you are applying for your own visa, a copy of your passport & entry visa should be sent to Globotours. All documents and tickets will be issued using the name you provide for yourself (and accompanying travelers) on the reservation during the booking process.
The visa fee is non-refundable for any reason and is subject to change at any time.
Globotours is not responsible if you are denied entrance for any reason in any foreign country, even if you hold a valid passport and entry visa.
Globotours is not responsible if you are denied a China Visa for any reason, even if you hold a valid passport.
Visa requirements may change at any time. Please check with the Embassy or Consulate of the country you will be traveling to.
Please note if you choose to purchase our services to obtain a visa, your reservation must be paid in full before we can begin processing your visa.
Any information or advice given by Globotours regarding visas, vaccinations, climate, what to pack, baggage, etc., is purely advisory and provided as a courtesy. Globotours is not responsible for any errors or omissions as to the information provided by third parties. Visas may be required to travel to your chosen destination, and U.S. citizens should consult with the appropriate Consulates and Embassies. It is the responsibility of the individual traveler to secure the proper documentation prior to the commencement of travel.
Charge for Children
There is no child discount offered for our tours. The full adult fare will apply.
Children, 02 years and older at the time of travel will be charged at the regular adult price.
Infants under two years will be charged a flat rate of $500.
The local handling agency will arrange certain shopping stops during the tour to meet your shopping needs. Although Globotours’ tour directors, local guides, or representatives will be happy to assist you with shopping requirements, we do not take any responsibility for any items purchased at shops on tour. Any after-sales correspondence must be between the customer and the shops. You are strongly advised to observe US Customs restrictions when bringing home any goods from the tour. (see www.cbp.gov)
Prices are per person based on double occupancy. A single supplement fee will apply for solo travelers. In the event of cancellation by your travel companion or roommate, you will be responsible for the additional resultant single supplement charge.
Globotours tour guides or airport representatives will wait for arriving tour members outside the airport baggage claim area for up to 90 minutes after the landing time of the tour member’s flight before departing from the airport with transportation to the hotel. If for any reason, a tour member does not meet the Globotours representative within 90 minutes after the landing time of the tour member’s flight, the tour member will be responsible for his or her own transportation from the airport to the hotel, along with all associated expenses.
Globotours will not discuss or disclose details of our client’s trip with any third party other than the client’s authorized agent, the airlines, hotels, and land & cruise operators.
Although Globotours makes a concerted attempt to verify the accuracy of statements made herein, Globotours is not responsible for typographical or printing errors, omissions or unintentional misrepresentations made in this brochure or on the website.
All Airfares purchased through Globotours for travel beginning in the United States are provided by air carriers who are independent operators and are not owned, managed or operated by Globotours. Your airline ticket is a contract between you and the air carrier only. By purchasing your air services through Globotours, you agree to waive all liability to Globotours for such air services.
Globotours is in no way responsible for airline cancelations, reschedules, or delays to a flight for any reason whatsoever. If you purchase air through Globotours, we will try to assist you in making new arrangements, providing you have not already checked in with your airline carrier for your first flight segment.
If you have already checked in, you must liaise directly with your airline to reach your destination or to make any alternate arrangements, including amendments to return services. Please be advised that airline fees will usually apply for modifications to air schedules not related to airline-imposed flight cancellations, rescheduled, or delays. These fees will be payable to the airline directly at the time of the request. If you miss your departure flight or connection, it is your responsibility to work with the airline you are ticketed to reach your destination. No refunds will be provided by Globotours for portions of trips missed due to canceled, rescheduled, or delayed flights after airport check-in, nor is Globotours responsible for any additional expenses you may incur prior to joining your trip if you miss your departure flight or flight connection.
For airfares purchased through Globotours, if any air schedule requires an overnight stay in a gateway city, Globotours can assist you with hotel reservations; notwithstanding this, the cost of the overnight stay (including but not limited to hotel and meals) is at your expense. Air routings are subject to availability. Routings are not guaranteed and are subject to change at any time. If you make your own flight arrangements, Globotours will not be responsible for any loss resulting from cancellation or changes in international gateways, itineraries, or travel dates. We strongly advise that you check the airline’s terms & conditions regarding penalties for changes prior to purchasing airline tickets.
Under the Secure Flight Program enacted by the U.S. Department of Homeland Security, the Transportation Security Administration (TSA) requires airlines to collect information from you for the purposes of watch list matching. TSA may share information you provide with law enforcement or intelligence agencies, or others under its published system of records notice. When booking a vacation with air reservations, Globotours will collect the required information and add it to your air booking to pass to the airline(s) for the Secure Flight Program. The information includes your full name (as it appears on the photo ID used for travel), date of birth, gender, contact phone number, email address, and redress number (if available). Failure to provide the required TSA information at the time of booking will result in the loss of confirmed flights and airfare prices, as this information is required for ticketing. Rebooking lost airfare is subject to schedule availability at the time of rebooking and may result in alternate flight schedules and/or increases in airfare price. Any increase in airfare price is payable by you.
Travel Advisories, Warnings, and Health Alerts
It is the responsibility of the traveler to become informed about current travel advisories and warnings. Refer to the U.S. State Department’s travel website at www.travel.state.gov/content/travel/en.html or call 1-888-407-4747. For health alerts, refer to the Centers for Disease Control website at www.cdc.gov/ or call 1-800-232-4636.
Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, and corrosive and radioactive materials. For further information, review the prohibited item’s webpage on the FAA website: www.faa.gov/about/initiatives/hazmat_safety/
Although not common, most countries reserve the right to disinfect aircraft if there is a perceived threat to public health, agriculture, or the environment. The World Health Organization and the International Civil Aviation Organization have approved the following disinsection procedures: (1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) treat the aircraft’s interior surfaces with a residual insecticide while passengers are not on board. For more information, visit: http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm
Availability of tour packages at listed prices in the brochure and website is limited, and prices may change when you purchase your tour. For the latest tour details and pricing, please check our website www.globotours.net or call our toll-free number at 1-800-988-4833
BY OFFERING TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, GLOBOTOURS DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
Globotours, as a tour operator, acts only as an agent for contracted services. All travel arrangements included in this trip are made on the participant’s behalf upon the express condition that neither Globotours nor its affiliates or subsidiaries, nor any of their respective employees, shareholders, officers, directors, successors, representatives, agents, own or operate any transportation, lodging accommodations on land, restaurants, ground transport and other goods and services for your trip. All such persons and entities are independent contractors. As a result, Globotours are not liable for any injury to Guest, including any negligent or willful acts of any such person or entity or of any third person providing such goods and services.
In addition and without limitation, Globotours are not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.
There are many inherent risks in adventure travel of the type involved here, which can lead to illness, injury, or even death. These risks are increased by the fact that these trips take place in remote locations, far from medical facilities. Guest assumes all such risks associated with participating in the Journeys.
If you decide to participate in any activities including, but not limited to, any excursions involving animals, riding on animals, scuba diving, snorkeling, boating, hot air ballooning, helicopter flights, ziplining, high altitude treks, climbing, quad biking, parasailing, parachuting, kayaking, whitewater rafting, jet boat rides, snowmobiling, primate tracking and any other activity which Globotours considers to carry inherent risk of serious illness, injury or death (“Activities”), then you fully understand and acknowledge that Activities carry with them various inherent risks, including serious illness, injury or death, and you take complete responsibility for your own health and safety and agree to assume all risks of injury, illness or death, whether foreseen or unforeseen, that may befall you as a result of participating in any Activities and agree to release Globotours from any liability whatsoever related thereto.
Further, as consideration for being permitted to participate in the Activities; you release Globotours, whether known or unknown, from, and agree not to make claim against Globotours for property damage, cancellation of any Activities for any reason, illness, negligent rescue operations or procedures, personal injury, or death arising out of your participation in the Activities, and any activity related thereto, including transportation to and from the site of the Activities, regardless of whether such property damage, illness, personal injury, or death results from the negligence of Globotours and/or from any defect in the equipment. You further agree to indemnify and hold Globotours harmless with respect to any claim made against Globotours by anyone else (a) related to your participation in any trip or any Activities, or (b) which would be subject to the above release and covenant not to sue if you had made the claim directly yourself. Upon receipt of notice of the assertion of a claim, Globotours reserves the right to approve, or withdraw approval of, counsel, in its sole discretion.
Globotours reserves the right to substitute hotels, alter the itinerary, withdraw any tour and make any desirable alteration for the convenience of the operation of tours. Globotours reserves the right to cancel the tour prior to departure for any reason. Liability for such cancellation is limited to a full refund of the money received by Globotours, and this will constitute full settlement with the tour member.
Globotours reserves the right to decline to accept, or retain any person as tour participant, should such person’s health, mental condition, physical infirmity or general deportment impede the operation of the tour or the rights, welfare or enjoyment of other tour participants.
Baggage and baggage contents are solely the owner’s risk and expense, and baggage insurance is recommended. Globotours is not responsible for loss, theft, damage, or delay to passengers’ baggage or baggage contents.
Globotours reserves the right to cancel the tour prior to departure for any reason. Liability for such cancellation is limited to a full refund of the money received by Globotours, which will constitute a full settlement with the tour member.
Globotours is not responsible for the participant’s visa or passport requirements, nor will a refund of unused services be made, nor reimbursement of any additional expenditure if a participant is denied entry to a country for this or any other reason.
Globotours accepts no responsibility for the value, reliability, quality, or authenticity of any goods purchased while on tour or for any mailing, freight, or shipping arrangements.
Globotours is not responsible for typographical or printing errors or omissions in this website or the brochure.
Globotours accepts no responsibility for cost, which may occur as a result of a participant failing to secure adequate insurance coverage, which coverage is highly recommended. Generally, your health insurance does not cover expenses outside the USA.
ARBITRATION AS EXCLUSIVE DISPUTE RESOLUTION, WAIVER OF TRIAL BY JURY, AND CLASS ACTION WAIVER:
You agree to present any claims against us within ninety (90) days after the Tour ends and to file any suit within one (1) year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one (1) year. In lieu of litigation and jury trials, each of which is expressly waived, any dispute concerning, relating or referring to this Travel Agreement, the brochure, or any other literature concerning your trip or the Tour shall be resolved on a confidential basis exclusively by binding arbitration in Los Angeles, California, U.S.A. according to the then existing commercial rules of the American Arbitration Association. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys’ fees. Any such arbitration shall be conducted by an arbitrator experienced in the travel industry and shall include a written record of the arbitration hearing. The parties reserve the right to object to any individual who shall be employed by or affiliated with a competing organization or entity. An award of arbitration may be confirmed in a court of competent jurisdiction. Such proceeding will be governed by the substantive law of the State of California, U.S.A.. The arbitrator(s) and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this Travel Agreement, including but not limited to any claim that all or any part of this Travel Agreement is void or voidable.
You agree to the exclusive resolution of disputes you may have against Globotours through individual arbitration on your own behalf instead of through any class action. Even if the applicable law provides otherwise, you agree that any arbitration against Globotours whatsoever shall be litigated by you and not as a member of any class or as part of a class action, and you expressly agree to waive any law entitling you to participate in a class action.
The general conditions under which you agree to utilize the services of Globotours may not be amended in any way, except in writing, by an authorized officer of Globotours. By utilizing the services of Globotours, you agree that the exclusive venue for all claims shall be the County of Los Angeles, State of California, U.S.A., and such claims shall be determined according to the laws and jurisdiction of the State of California, U.S.A..