RESERVATION REQUEST: Your temporary reservation request will be held for 5 business days from the date the request is made. Requests for land and air reservations are confirmed in the order the deposit is received by our office.
DEPOSIT: Deposits, Travel Protection Fees and Visa Fees must be paid by CHECK. Travel Protection Fees must be paid by SEPARATE CHECK. Note: Photocopy of valid passport must accompany deposit in order to process your booking. Upon receipt of your deposit, written confirmation/invoice will be sent.
1) Our receipt of the deposit confirms your reservation and is applied toward final payment. At the time of deposit, your temporary reservation number will become an actual booking number ……US $300.00 per person.
2) Travel Protection payment is due in the form of a Separate check at the time of deposit with completed Travel Protection Form and is non-refundable.
3) If you are applying for your own visa: Photocopies of valid passport must be sent with deposit in order to process the booking. Passenger names must be as listed on the respective passports. Name changes are subject to airlines’ approval and a $30.00 change fee.
4) China visa: Upon request, GTS will be happy to secure your China visa for a nominal fee. US Passport with a six month validity After the date of return should be sent to our office 45 days prior to departure date with completed and signed Visa Application Form, official passport-size color photo(s), including payment by check only. Visa fee is non-refundable once the visa application is submitted. Please call us for complete visa application.
5) Vietnam and Cambodia visa: Please contact us for details.
China visa fee: US $80.00 per person for U.S. passport holder.
6) Passenger names: It is the responsibility of the travel agent or traveler (whoever receives GTS confirmation/invoice) to verify that the name shown on the confirmation/invoice exactly matches the traveler’s passport name. If discrepancy found, agent or traveler has to notify GTS in writing within 5 business days upon receiving our confirmation/invoice. A revision fee will be charged if name must be changed within 75 days prior to tour departure date, changes are also subject to airline penalties. GTS is not responsible for any ticket reissue charges or denial of boarding by an airline due to name discrepancy.)
FINAL PAYMENT: 1) Final payment is due 75 days prior to departure date in the form of agency check or credit card, with completed and signed credit card authorization form.
2) If reservation request is made within 75 days prior to departure date, payment must be in full upon confirmation of the reservation. Special delivery charges may apply.
GTS Globotours (hereinafter GTS), the tour operator, reserves the right to cancel bookings not paid in full by 75 days prior to departure date, or to modify your tour arrangements to accommodate unforeseen circumstances due to high demand for air, cruise and hotel space. You will be notified immediately should this situation arise.
REVISIONS AND CANCELLATION FEES:
REVISIONS: A per-booking fee for each revision will be assessed for any changes in air and/or land arrangements after the booking number has been issued and is under deposit.
From confirmation of reservations through issue date of documents/air tickets......... ...........................US $30.00 per change.
Once documents/air tickets are issued, changes are not permitted.
CANCELLATION FEES: All tours:
75 days or more before departure*.......
........................US $300.00 per person.
74 to 45 days before departure*...........
........................US $350.00 per person.
44 to 16 days before departure*...........
........................US $400.00 per person.
15 to 1 day before departure*..............
........................US $500.00 per person.
On or after departure date ...........100% forfeiture of the tour price per person. *Plus any charges assessed by land suppliers, cruise companies and airlines, in additional to any GTS administrative/revision fees.
GENERAL BOOKING CONDITIONS:
Promotional discount: Discounts are applicable to final payment and valid only when payment is received by date specified on the promotion. Promotional discounts or any promotional offers are neither combinable nor in conjunction with any other special offers.
1)  Late payments: To ensure smooth tour operation, final payment must be received at least 75 days prior to departure. A $50.00 per person late payment fee will be added to your invoice if final payment is not received by 75 days prior to due date. Reservations are subject to cancellation if final payment is not received by 75 days and cancellation fee will apply.
2)  Reservations 74-46 days prior to departure: While booking early ensures the widest choice of availability, we will make every effort to accommodate spontaneous travel plans. Full payment on bookings made between 74-46 days prior to departure is due within 3 days of receipt of invoice to avoid the late payment fee shown above.  Payment is accepted by certified check or credit card only. Prices may be subject to change less than 75 days prior to departure.
3)  Late bookings: A $50.00 administrative handling fee will be assessed on new reservations made within 45-14 days prior to departure and must be guaranteed at time of booking with a credit card. Late bookings are subject to availability and may incur additional charges assessed by suppliers.
4)  Revisions: A  $20.00 per person fee for each revision, including addition or deletion of services, will be assessed for any changes in air and/or land arrangements (plus supplier’s penalties). Once documents/tickets are issued, changes are not permitted. Revisions fee is in addition to any rebooking fees.
5)  Rebooking: A change in departure date or from one tour to another after your original reservation has been processed is considered a cancelled trip, and cancellation fees will apply.
CHINA DOMESTIC and INTRA ASIA airfares are non refundable.
Medical reasons are not accepted as proof to waive cancellation penalties. Insurance is available to protect travelers against involuntary medical cancellation and the purchase of such is recommended. Also recommended are baggage, accident and sickness insurance. Cost of insurance premium is non refundable, regardless of the reason(s) of cancellation by client. Service charges, booking and change fees are never refundable.
REFUND:  Any claims for refunds must be submitted in writing and received by GTS in City of Industry, CA within 14 days and must be made through the agent from whom the tour has been purchased. All unused travel documents must be returned with claims. No claims request will be considered after that date. Please allow a minimum of

six (6) weeks to process a claim. Refund requests for absences or unused services are not granted. A US$ 50.00 procession fee will be charged for refunds.
AIR TRANSPORTATION: Air transportation is via Singapore Airlines, Cathay Pacific Airways, Japan Airlines, Asiana Airlines and participating carriers, subject to the rules and regulations of the class, fare and service of the individual airline. Tours that are published inclusive of air utilize contracted net fares in effect at time of printing. (Dec 01, 2005) and are subject to change by the airline. Due to special contracted net agreements, supplements or credits for air deviations may not be equal to published airfare differentials. The domestic Chinese carriers provide air transportation in China.
Airfares are subject to change and any increase in airfare will be added to the tour price and be borne by the passenger.
TIPS & TAXES: Local and state taxes and all required group tips to hotel and restaurant personnel and group entrance fees to places in the itinerary are included (except those listed below under “Not Included.”) Gratuities to tour escort, hosts, guides, drivers, porters or for services not included in the program are at participant’s discretion.
TRANSFERS: Transfers are included when specified. Transfers between airports, rail stations, piers and hotels by motorcoach/bus are provided only for clients who purchase the entire air and land package from GTS and do not deviate from the group itinerary. Individual transfers may be purchased from GTS.
BAGGAGE: Baggage allowance differs for the transpacific/transatlantic and China/Asia sections of your tour. US transpacific/ transatlantic allowance is two pieces of checked baggage. Maximum weight/size for each piece is 50 lbs/62 inches (sum of three dimensions). One carry-on not to exceed 45 inches (sum of three dimensions) is allowed. Baggage allowance within China and on Inter-Asia flights is one piece of baggage not over 44 lbs. Per person, plus a carry-on.
Baggage in excess of one piece per person will result in excess baggage fees to be paid immediately upon demand. Mongolia travel allows 33 lbs. Total 22 lbs. For checked luggage and 11 lbs for a carry-on. We strongly recommend baggage insurance as GTS Globotours does not assume any responsibility for loss or damage to baggage or passenger’s belongings. It is at passenger’s risk throughout.
OPERATOR CANCELLATION: GTS reserves the right to cancel any tour prior to departure if minimum participation is not met or if any other circumstances so warrant. Every effort will be made to accommodate passengers on another tour or at passenger’s option, entire payment less non refundable fees, will be refunded without further obligation on the part of the operator.
NOT INCLUDED: Cost of passport, visas applicable (US or foreign) departure taxes, customs users fees, airline security fees, fuel surcharges, airport fees, local taxes, vaccinations (if required), expenses within the USA or costs of transportation to or from tour departure point, laundry, excess baggage charges, room service, wines and liquors, beverages, meals other than specified and/or items not on regular menus of the group meals, any items of personal nature, health, accident or baggage insurance or any items not listed in the itinerary or above as included. Additional surcharges may be imposed by authorities depending on route of itinerary.
RESPONSIBILITY: The responsibility of GTS Globotours (hereafter call GTS) and/or their agents is strictly limited. GTS acts as tour operator and agent. The suppliers providing transportation, conveyance or accommodations are independent contractors and are not agents or employees of GTS. All tickets, coupons and receipts issued by GTS and all arrangements for transport or conveyance or for hotel accommodations are made by GTS as agent of the suppliers. By utilizing the services of suppliers, you agree that neither GTS nor any subsidiary or affiliate of GTS shall be liable for any injury, damage, loss, accident or delay incurred by you or those services resulting directly or indirectly from any acts or default of the suppliers or from any occurrence or condition beyond the control of GTS, including defects in vehicles or breakdown in equipment. Nor shall GTS be liable for any injury, damage, loss, accident or delay resulting directly or indirectly from delays, cancellations or changes in flights, itineraries, schedules, steamers or other services, strikes, theft, sickness, weather, quarantine or other causes. All tour itineraries and fares may be affected by alterations or delays in air or surface transportation services of the various countries. GTS reserves the right to withdraw any tour in this program and to make such alterations in the itineraries as may be found desirable for the convenience of the parties or the proper operation of the tour. GTS reserves the right to decline to accept or to retain any person as a member of the tour party at any time.
     All tour fares shown are based on the present value of foreign currencies in relation to the US dollar in effect on October 01, 2005 and in current tariffs on the same date and are subject to change. The right is reserved to cancel the tour prior to departure for any reason. In such case, a full refund of all payments will constitute full settlement with the passenger.
     The airlines concerned are not held responsible for any act, or event during the time the passengers are not on board their planes or conveyances. The passenger’s contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and the purchaser of these tours and/or passenger. Any and/or all transportation companies herein mentioned shall have or incur no responsibility for liability to any traveler aside from their liability as common carriers. The carrier’s international tariff is available for inspection by the passenger and will govern all aspects of the air transportation.
     The General Conditions under which you agree to utilize the services of GTS in arranging the tours in this brochure or website, may not be amended in any way except in writing signed by an authorized officer of GTS. By utilizing the services of GTS, you agree the exclusive venue for all claims, actions or proceedings against GTS of whatsoever nature arising out of this contract shall be the State of California and such claim, actions or proceedings shall be determined according to the laws and jurisdiction of the State of California.
All tour prices include cost of planning, booking and operations and are subject to change without prior notice.