Terms & Conditions

ACCOMMODATIONS:  Cruise accommodations are based on double occupancy of twin-bedded stateroom. Triple occupancy in cabins are on request basis and subject to availability. All Yangtze River cruise ships are People's Republic of China registry.
Hotels are based on double occupancy in hotels indicated in the itineraries or assigned by local agencies. Single supplement is applied for single occupancy. A limited number of single rooms may be available for an additional charge. Triple accommodation can sometimes be arranged, few genuine triple rooms exist. Invariably to make a triple, a cot or roll-away bed is added to a regular twin-bedded room. Such accommodation is not recommended for three adults, nor is there any reduction in cost offered by the hotels. Triple or single rooms are never guaranteed and no refund will be given if not provided, unless a certificated from the hotel is received by Globotours within 30 days of the tour's completion. All hotels are subject to change at any time. Substitutions, if any, are similar class to listed hotels. Hotel ratings as per respective governments or local standards, which are sometimes, lower than the US standards.

MEALS: As indicated in the itinerary, meals are provided from a group menu. Beverages are provided only when they are part of the group menu for each particular meal. Additional items, beverages or refills may be purchased from the waiter. No meal will be provided while on train or during transit. They can be purchased by each passenger on the spots, whenever available. Voluntary non-usage of meals or meals coupons are non refundable and non exchangeable.

TOURS: Due to occasional flight delays, weather conditions or other unforeseen situations, it might not be possible to include some sightseeing tours as scheduled. Cultural shows and visits to local school and other performances may not be available during holidays and seasonal recess in China . If it becomes necessary to change the means of transportation or any other service, or for the  tour to be prolonged through circumstances beyond the control of the ground operator, such as weather, acts of God, dangers, incidents at sea, fire, break down in machinery or equipment, acts of government or authorities and wars under local condition, any additional tour cost must be borne by the passenger and is payable immediately.

Due to weather, varying water levels on the Yangtze River or maintenance of the Three Gorges Dam, Yangtze River cruise routes and shore excursions are subject to possible change. For the latest itineraries, please see our website (www.globotours.net) or call 1-800-988-4833.

TOUR MANAGERS (ESCORTED PROGRAMS):
China programs: A group size of 10 or more participants, your tour manager will meet you at your first point of entry and accompany you through your tour until your departure in mainland China . (Any overnight stopovers, involuntary or otherwise, are not considered the first point of entry). If the group size falls below the minimum required number of participants; the tour will be locally hosted and we reserve the right to cancel the tour. For departures less than 10 passengers will be locally hosted.

Indochina, India and Orient programs: For group size of 15 or more participants, your tour manager will meet you at your first point of entry and accompany you through your tour until the last city as indicated in itinerary in our brochures. (Any overnight stopovers, involuntary or otherwise, are not considered the first point of entry). If the group size falls below the minimum required number of participants; the tour will be locally hosted and we reserve the right to cancel the tour. For departures less than 15 passengers will be locally hosted.

Single destination tours and Pre/Post tour extensions: All tours are locally guided with a minimum of 2 passengers, and we reserve the right to cancel with less than 2 participants.

TRAVEL DOCUMENTS/VISAS: It is the responsibility of each passenger to posses a US passports with a six-month validity AFTER the date of return are required for all tour participants. Passports must have four (4) blank pages, excluding pages 22, 23 & 24 which are not accepted as visa pages. Upon request, Globotours will secure the visa for entry into the country to be visited for a nominal fee. All applications must be forwarded to respective Consulate for their approval. GTS Globotours cannot guarantee the acceptance of your visa application. If for any reason your application is denied, a full refund will be made on any payment except visa fee. Visas are required for Bhutan , China , Cambodia , Egypt , India , Indonesia , Lao, Myanmar and Vietnam . Multiple entry visas may require for some tour programs. Visa fee is not included in tour cost shown. Citizens of other countries must contact the respective country's consulate or a preferred visa service for entry requirements. It is the responsibility of all non-U.S. citizens to check visa and health requirements with appropriate consulates, in addition to travel agent, and to have the correct documentation prepared for travel outside of the U.S.

BAGGAGE: Baggage allowance differs for the transpacific/ transatlantic and China/Asia sections of your tour. US transpacific/ transatlantic allowance is two pieces of checked baggage. Maximum weight/size for each piece is 50 lbs/62 inches (sum of three dimensions). One carry-on not to exceed 45 inches (sum of three dimensions) is allowed. Baggage allowance within China and on Intra-Asia flights is one piece of baggage not to exceed 44 lbs (20 kg) per person, plus a carry-on. Baggage in excess of one piece per person will result in excess baggage fees to be paid immediately upon demand. We strongly recommend baggage insurance as GTS Globotours does not assume any responsibility for loss or damage to baggage or passenger's belongings. It is at passenger's risk throughout. Baggage allowance are subject to change, please contact each airline on your itinerary for specifics.

DOCUMENT DELIVERY: All travel documents will not be mailed out until full payment has been received. All documents are sent via first class mail approx. 21 days before commencement of services booked by GTS Globotours. A mailing fee of $10.00 per mailing is not included in the tour cost. If you prefer to have your documents sent via express air service, please be sure to include the additional cost ($50.00 or more) in final payment and we will be happy to provide this service for you. Earlier issuance or mailing of documents may be arranged upon travelers' written request for an additional $50.00 service fee plus any additional cost imposed by suppliers or government agencies. This may be arranged only if GTS Globotours is able to obtain all the necessary documents and confirmations from suppliers before these documents are to be issued.

PASSENGERS TRAVELING TO TIBET : Entry permits to Tibet are handled by Globotours. Your China visa is required in order for us to request your entry permit into Tibet . Please note that if your China visa is not handled by GTS Globotours, we require a copy of the China visa no less than four weeks prior to departure.

HEALTH: In general, tours are quite active and require a good deal of walking, frequently including stairs. Tibet requires travel into areas of high altitude and with extreme temperature fluctuation. We strongly recommend that you discuss any health concerns regarding these points with your personal physician before you sign up the trip. Special assistance: In order to ensure the smooth operation of the tour for all group members, any traveler requiring special assistance must be accompanied by an adult who is responsible for providing all such assistance. GTS Globotours is under no obligation whatsoever to provide any special assistance. You are required to notify GTS Globotours, in writing, prior to the time of booking of any physical disability or medical condition which may require any special assistance during the tour. Please note that for the physically challenged, access to some facilities may not be available at the same standard as in the U.S. GTS Globotours' tour guides, local handling agencies and their designees reserve the right to exclude passengers from participating in tours if, in their sole discretion, they believe that the tour may be challenging to the passenger or could detract from the full enjoyment of the other tour participants. Currently, vaccinations are not required. As health requirements change without notice, please check with your personal physician or public health service for current required or recommended inoculations.

1) DEPOSIT: A non-refundable deposit of $300 per person is required at the time of booking of the reservation. Reservation will be subject to cancellation if the deposit is not received by GTS Globotours within 7 days after booking of the reservation.  Upon receipt of your deposit, written confirmation/invoice and Passenger Information Form will be sent. Receipt of deposit confirms your reservation and is applied toward final payment.

Special promotional packages, city packages, and customized packages require full payment of the total tour fare to be received by GTS Globotours within 7 days after confirmation of the reservation, unless otherwise noted.
IMPORTANT: In order to properly complete and process your reservation, the following items are required in this office at time of making of your initial booking:

i). Completed Passenger Information Form with information including passenger's last, first & middle names (as appear in their passport), passport number, nationality, issuing country,  date and place of issue and expiry date.

2) Travel Protection Insurance Plan:  Travel Protection Insurance Plan is strongly recommended. Travel Protection Plan payment is in addition to tour deposit amount and is due at time of deposit. Tour Protection Insurance Plan payment must accompany completed Travel Protection Form and is non-refundable/Non-transferable.

3) Visa service: Upon request, GTS Globotours will be happy to secure your visa for the country to be visited for a nominal fee. An US Passport with six month validity AFTER the date of return and should have at least four (4) blank pages (excluding pages 22, 23 & 24 which are not accepted as visa pages) for visa stamps. Passport should be sent to our office 45 days prior to departure date with completed and signed Visa Application Form, official passport-size (2"X2") color photo(s), and visa fee. Visa fee is non-refundable once the visa application is submitted. Globotours cannot guarantee the acceptance of your visa application.

4) Visa fee (Single entry tourist visa): All visa fees are per person for US passport holders and subject to change. Visa fee must be paid by check.
China visa: $175.00

India visa: Please apply your India visa directly with the appropriate India Embassy in your area. Detail information is available in their website at www.indianembassy.org/visa.php

Vietnam visa: US$130.00
Cambodia & Laos visa: Visa on arrival is available at major airports at a fee of US $20.00 - $35.00 in cash paid to immigration counter upon arrival with one recent passport-size (2"X2") color photo (s) (1 for Cambodia & 2 for Laos) and completed visa application form (available upon arrival).

5) Passengers traveling to Tibet : Entry permits to Tibet are handled by GTS Globotours. Your China visa is required in order for us to request your entry permit into Tibet . Please note that if your China visa is not handled by GTS Globotours, we require a copy of the China visa no less than four weeks prior to departure to process the Tibet entry permit.
6) Mailing or delivery fees: Mailing fee for travel documents and visa are not included in the tour prices and are additional.
7) Passenger names: Date of birth, passport number, date and place of issue is now required by many foreign governments as well as airlines in order to confirm services. Names on your airline tickets must match the first and last name listed on the passport.
It is the responsibility of the travel agent or traveler (whoever receives GTS Globotours confirmation/invoice) to verify that the name shown on the confirmation/invoice exactly matches the traveler's passport name. If discrepancy found, agent or traveler has to notify GTS Globotours in writing within 5 business days upon receiving our confirmation/invoice. A revision fee of $35.00 per person will be charged if name must be changed within 75 days prior to tour departure date, changes are also subject to airline penalties. GTS Globotours is not responsible for any ticket reissue charges or denial of boarding by an airline due to name discrepancy.

8) Cancellations:

i) Cancellation fees: All tours except customized packages:
75 days or more before departure........................................................US$300.00* per person
74 to 59 days before departure............................................................US$350.00* per person
58 to 30 days before departure............................................................US$500.00* per person
29 to 15 days before departure......................................................... ..US$700.00* per person

14 days to 3 days before departure .................US$1,000.00* per person

Within 48 hours prior to departure and no shows on day of departure ...100% forfeiture of the tour price per person
*Plus any additional charges assessed by land suppliers and airlines, in addition to any revision fees.

ii) Medical reasons are not accepted as proof to waive cancellation penalties. Travel Protection Insurance Plan is available to protect travelers against involuntary medical cancellation and the purchase of such is recommended.

iii) Cancellation notice: Cancellation must be made in writing through the agent from whom the tour has been purchased, either by mail, fax, or email. Verbal cancellation by phone is not acceptable.

iv) In the event of cancellation by your travel companion or roommate, you are responsible for the additional cost for single room supplement and alone travel supplement.

GENERAL BOOKING CONDITIONS:

1) Final Payment: Air and land or Lang only packages payment is due 75 days prior to departure date in the form of agency check or credit card, with completed and signed credit card authorization form. If reservation request is made within 75 days prior to departure date, payment must be in full upon confirmation of the reservation. Special delivery charges may apply.

2) Late payments: To ensure smooth tour operation, final payment must be received at least 75 days prior to departure. A $50.00 per person late payment fee will be added to your invoice if final payment is not received by 75 days prior to due date. Reservations are subject to cancellation if final payment is not received by 75 days and cancellation fee will apply.

Globotours (hereinafter GTS), the tour operator, reserves the right to cancel bookings not paid in full by 75 days prior to departure date, or to modify your tour arrangements to accommodate unforeseen circumstances due to high demand for air, cruise and hotel space. You will be notified immediately should this situation arise.

3)  Reservations made 74-46 days prior to departure: While booking early ensures the widest choice of availability, we will make every effort to accommodate spontaneous travel plans. Full payment on bookings made between 74-46 days prior to departure is due within 3 days of receipt of invoice to avoid the late payment fee shown above.  Payment is accepted by certified check or credit card only. Prices may be subject to change for all reservations made less than 75 days prior to departure.

4)  Late bookings: A $50.00 administrative handling fee will be assessed on new reservations made less than 46 days prior to departure and must be guaranteed at time of booking with a credit card. Late bookings are subject to availability and may incur additional charges assessed by suppliers.

5)  Revisions: A $35.00 per person fee for each revision, including addition or deletion of services, will be assessed for any changes in air and/or land arrangements (plus supplier's penalties). Once documents/tickets are issued, changes are not permitted. Revisions fee is in addition to any rebooking fees.

6)  Rebooking: A change in departure date or from one tour to another after your original reservation has been processed is considered a cancelled trip, and cancellation fees will apply.

PROMOTIONAL DISCOUNT: Promotional discounts are applicable to final payment and valid only when payment is received by date specified on the promotion. Promotional discounts or any promotional offers are neither combinable nor in conjunction with any other special offers.

CHINA DOMESTIC AND INTRA-ASIA AIRFARES: China domestic and intra-Asia airfares are non refundable. Medical reasons are not accepted as proof to waive cancellation penalties. Travel Protection Insurance Plan is available to protect travelers against involuntary medical cancellation and the purchase of such is recommended. Also recommended are baggage, accident and sickness insurance.

REFUND:  Cost of Travel Protection Insurance premium is non-refundable/Non-transferable, regardless of the reason(s) of cancellation by client. Service charges, credit card handling fee, booking and change fees are never refundable. Any claims for refunds must be submitted in writing and received by GTS Globotours in City of Industry, CA within 14 days and must be made through the agent from whom the tour has been purchased. All unused travel documents must be returned with claims. A written statement from the Tour Director or Local Guide certifying the exact services not rendered must be attached to this claim. No claims request will be considered after that date. Please allow a minimum of six (6) weeks to process a claim. Refund requests for absences or unused services are not granted. A US$ 50.00 procession fee will be charged for refunds.

AIR TRANSPORTATION: Air transportation is via Singapore Airlines, Cathay Pacific Airways, Asiana Airlines, Korean Air, Emirates Airlines and other participating carriers, subject to the rules and regulations of the class, fare and service of the individual airline. Tours that are published inclusive of air utilize contracted net fares in effect at time of printing. (Dec 01, 2010) and are subject to change by the airline. Due to special contracted net agreements, supplements or credits for air deviations may not be equal to published airfare differentials. The domestic Chinese carriers provide air transportation in China . All transpacific/transatlantic, US domestic add-on airfares, China domestic and intra-Asia airfares are using special net fares and are not eligible for Frequent Flyer Mileage credit.

Airfares are subject to change and any increase in airfare, air fuel surcharge and air taxes will be added to the tour price and be borne by the passenger.

TIPS & TAXES: Local and state taxes and all required group tips to hotel and restaurant personnel and group entrance fees to places in the itinerary are included (except those listed below under "Not Included.") Gratuities to tour escort, hosts, guides, drivers, porters or for services not included in the program are at participant's discretion.

TRANSFERS: Transfers are included when specified. Transfers between airports, rail stations, piers and hotels by motor coach/bus are provided only for clients who purchase the entire air and land package from GTS Globotours and do not deviate from the group itinerary. Land only packages do not include the arrival and departure transfers. Individual transfers may be purchased from GTS Globotours. Individual transfers may be purchased from GTS Globotours.

BAGGAGE: Baggage allowance differs for the transpacific/transatlantic and China/Asia sections of your tour. US transpacific/transatlantic allowance is two pieces of checked baggage. Maximum weight/size for each piece is 50 lbs/62 inches (sum of three dimensions). One carry-on not to exceed 45 inches (sum of three dimensions) is allowed. Baggage allowance within China and on Inter-Asia flights is one piece of baggage not over 44 lbs. per person, plus a carry-on. Baggage in excess of one piece per person will result in excess baggage fees to be paid immediately upon demand. Travel in Mongolia allows 22 lbs. for checked luggage and 11 lbs. for a carry-on per person. We strongly recommend baggage insurance as GTS Globotours does not assume any responsibility for loss or damage to baggage or passenger's belongings. It is at passenger's risk throughout. Baggage allowance are subject to change, please contact each airline on your itinerary for specifics.

OPERATOR CANCELLATION: GTS Globotours reserves the right to cancel any tour prior to departure if minimum participation is not met or if any other circumstances so warrant. Every effort will be made to accommodate passengers on another tour or at passenger's option, entire payment less non refundable fees, will be refunded without further obligation on the part of the operator.

NOT INCLUDED: Cost of passport, visas applicable (US or foreign) departure taxes, customs users fees, airline security fees, fuel surcharges, airport fees, local taxes, vaccinations (if required), expenses within the USA or costs of transportation to or from tour departure point, laundry, excess baggage charges, room service, wines and liquors, beverages, meals other than specified and/or items not on regular menus of the group meals, any items of personal nature, health, accident or baggage insurance or any items not listed in the itinerary or above as included. Additional surcharges may be imposed by authorities depending on route of itinerary.

RESPONSIBILITY: The responsibility of GTS Globotours (hereafter call GTS) and/or their agents is strictly limited. Globotours (hereinafter GTS) acts as a tour operator and agent. The suppliers that provide transportation, conveyance or accommodations are independent contractors and are not agents or employees of GTS. All tickets, coupons and receipts issued by GTS and all arrangements for transport, conveyance or accommodations are made by GTS as agent of the suppliers. By utilizing the services of suppliers, you agree that neither GTS nor any of its officers, directors, employees, subsidiaries or affiliates shall be liable for any injury, damage, loss, accident or delay incurred by you or those traveling with you in connection with any accommodations, transportation, conveyance or other services of whatsoever nature resulting directly or indirectly from any acts or default of the suppliers or from any occurrence or condition beyond the control of GTS, including but not limited to defects in vehicles or vessels, breakdown in equipment or the negligence of their operators. GTS, its employees, officers, directors, subsidiaries or affiliates also shall not be liable for any injury, damage, loss, claim or accident resulting directly or indirectly (i) from delays, cancellations or changes in flights, itineraries, schedules or other services of any nature whatsoever, (ii) from strikes, theft, sickness, weather, quarantine or any other causes of any nature whatsoever or (iii) from acts or omissions of any Government, its local subdivisions, bureaus or authorities. All tour itineraries and fares may be affected by alterations or delays in air or surface transportation services of the various countries. GTS reserves the right to withdraw any tour and to make such alterations in the itineraries which, in its sole discretion, it may find desirable for the convenience of the parties or the proper operation of the tour. GTS reserves the right to decline, to accept or to retain any person as a member of the tour party at any time.

NOTE: All tour fares shown in this brochure are based on the value of foreign currencies in relation to the U.S. dollar in effect at the date of the printing of the brochure and on the tariffs, airfares, taxes and fuel surcharges as of that same date and are subject to change at any time to reflect those or other changes since the date of the brochure's printing. GTS reserves the right to correct promotional, pricing or typographical errors at any time. GTS reserves the right to cancel the tour prior to departure for any reason. In such case, a full refund of all payments will constitute full settlement with the passenger.

The airlines concerned are not to be held responsible for any act or event during the time the passengers are not on board their planes or conveyances. The passenger's contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and the purchaser of these tours and/or passenger with respect to that service. Any and/or all transportation companies shall have or shall incur no responsibility for or liability to any traveler aside from their liability as common carriers. The carrier's international tariff is available for inspection and will govern all aspects of the air transportation.

The Terms and Conditions contained herein and set forth in the brochures issued by GTS and on its website, under which you agree to utilize the services of GTS in arranging the tours, may not be amended in any way except in writing signed by an authorized officer of GTS. By utilizing the services of GTS, you agree the exclusive jurisdiction for all claims, suits, actions or proceedings of whatsoever nature against GTS, its employees, officers, directors, subsidiaries or affiliates shall be the State of California and such claim, action or proceedings shall be determined according to the laws of the State of California. You also agree that if you have a claim against GTS, its employees, officers, directors, subsidiaries or affiliates, (i) that you will notify GTS, in writing, of your claim as soon as possible and (ii) that, if you choose to commence a law suit against GTS, its employees, officers, directors, subsidiaries or affiliates, you will do so within one year from the date of the last day of the Tour on which your claim arose, failing which your claim against GTS, its employees, officers, directors, subsidiaries or affiliates, will be forever barred.

All tour prices include cost of planning, booking and operations and are subject to change without prior notice.

GTS Globotours       (CST#2027046-40)